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How much does a website cost?

Paul King - Thursday, March 11, 2010

As soon as people find out that web design is one of our many services this is the first question we get asked. At a recent networking event I was asked this at least five times during the 2 hour event so I have decided to use the latest blog to answer (or not as the case may be) this question. The simple answer is your website should not cost you anything it should pay for itself ten times over and more if it is designed and managed well.

For the site itself you have two costs to consider the first is the domain name and hosting. The domain name can vary between £3 - £10 per year for an average domain and run into the £ 000’s for premium ones. The hosting of the site and emails again can vary from as little as £5 per month for a basic site which does not require much band width up to well over £100 per month for a high traffic site with big bandwidth demands.

The second cost is of course the website its self and again this can vary massively depending on how many pages you require, the quality of the graphics, the functionality of the site and if you need a Content Management System (CMS). For a small brochure site with around 5 pages of mainly text and a contact form you could probably get a site for as little as £200 made from start to finish by a local web designer. This would be fine if the site was just for fun or perhaps a personal site documenting a local group you are involved in however I would tend to recommend just setting up a blog for this sort of thing.

If the site is for business use you should be looking at having a professional create it for you with professionally designed graphics and a basic CMS to allow you to add to the site over time. In this case a site of 5 pages with a contact form will cost between £500 and £800 and should be designed to achieve your business goals. This cost is based on you supplying the text content so remember if you need to have copywriters create the text content for you this will be an additional cost.

Stepping up to the next level for a site of lets say 20 pages which has a contact form and an email newsletter sign up form as well as a CMS you would be looking at around £1,000-£1,500. As you step up again to a site with more functionality such as very basic Ecommerce sites you can expect to pay between £2,000 and £4,000 depending upon the amount of content and the number of products. Anything bigger or more customised than this would require more of a bespoke solution and you would really need to talk through your requirements with a consultant as the price can be anything from £4,000 up to £30,000 and beyond.

Now for the part that most people forget about and this is why most companies view their website as a cost. You need to market the site online through various techniques such as Search Engine Optimisation (SEO), Pay Per Click (PPC), Content Marketing, Social Media Marketing, Email Marketing and many more. There are millions of websites on the internet with thousands being added daily so if you do not market your site it will never be found and it then becomes a cost rather than an investment which gives you a return. We will get into the various techniques and average cost of each of these later, but for now think of it like this. Your new website is a big name Hollywood actor or actress and you have just spent a lot of money getting them to star in a TV commercial for you and then you do not buy any airtime so nobody ever sees the advert. I hope this answers a few questions or at least gives you some basic information on which you can base budget projections.

Websites are dead

Paul King - Monday, October 26, 2009

Websites are Dead

Websites are dead – An online business solution can change the way your business performs online.

Ok so websites still exist but they no longer perform in today’s marketplace. As many of you know by now WSI worked together with Business Catalyst (which has recently been acquired by Adobe) on the most powerful online business solution available on the internet at the moment. Perhaps that is why Adobe was so keen to get their hands on it.

WSI E-fusion has proven time and time again to give businesses the easy content management system as well as all the essential business tools required to be successful on the internet. Not only does E-fusion make it simple for even the biggest technophobe to make changes on their website or ecommerce store but it allows you to send out email marketing campaigns at the touch of a button and track visitor behaviour like never before.

It is now vital to any business to have a strong presence online with their website being the first place consumers look to get an idea of the products and services they offer. In fact 98% of online consumers will search online before making a buying decision and in the UK the vast majority of online users prefer Google. Whether you use the E-fusion platform or not, an online business solution is vital for any business wanting to stay ahead of the competition. A good online business solution needs to give you a number of features or functions as standard.

For example a good CMS (content management system) is vital for your business to keep the website updated on a regular basis and allowing you to adapt quickly to any changes in your industry.

A good CRM (Customer relationship management) solution will allow you to track all your customers and ensure they are happy and continue to use your services.

A good email marketing solution which allows you to separate your customer lists into various categories, design templates and manage campaigns to give the best possible conversion.

A variety of modules which can be added to various pages to help increase conversions such as web form builders, document managers and photo galleries etc as well as the ability to add features and expand in the future and various reporting tools which track the performance of the site page by page giving you all the information you need to improve the conversion rate and therefore your bottom line.

There are also a number of other features which the E-fusion platform has that are very useful and a must for any business serious about increasing their online business such as:

Workflow tools to allow you to set up a designated person to deal with each enquiry and also a time limit so it is escalated to a senior member of staff if it is not dealt with within a certain time period.

Page optimisation features allowing basic search engine optimisation work to be carried out on each page without having to understand coding language.

Instant messaging (SMS) to alert your designated person when a contact form has been filled out. This has proven very handy for businesses that are often out of the office.

Sure these solutions are more expensive than the average kid from the estate making a website in this bedroom, but at the end of the day if you are serious about your business online then your website is the most important marketing tool you have. It should be seen as an investment and not a cost because if designed correctly with conversion architecture™ an online business solution it will bring you a greater return on investment than anything else you can possibly do.

Go for flash or go for cash

Paul King - Monday, October 12, 2009

Go for flash or go for cash

Website design – Go for flash or go for cash

The world moves at over 1000 mph. Life sometimes feels like it moves even faster and the internet, well that is almost impossible to say. It is estimated that 4 Exabyte’s (4.0x10^19) of unique information will be generated this year alone and that is more than the previous 5000 years. Needless to say people need everything to be as quick and convenient as possible to fit in around their busy schedules. Don’t make me think.

WSI design more than 10,000 websites per year for clients all over the world, so we know what works right now, and we have found that no matter how good your website looks, with flashy design, artwork, animations and so on, people will not buy from you if it is not made simple. When people are ready to buy they want it to be as simple as possible to do so. Add the item to the cart, fill out a short form and have it delivered at a convenient time to a convenient location as soon as possible.

With that in mind when designing your website make sure that it loads quickly, looks professional and the sales funnel is defined with as few obstacles as possible. Research is required into both the demographics and psychographics of your prospective customers so the site can be designed to cater to your diverse target audience. Keep in mind that your audience is profiled primarily on their needs, pains and problems to further understand where they are in the buying cycle. The goal of your site then is to persuade visitors to take actions that will lead to a conversion. Of course you need to keep this sales funnel full with various marketing strategies to ensure your site is successful however there is no point in directing traffic to a site that can not convert.

Conversion Architecture™ always starts by defining your business goals and target audience and then setting up the website to ensure that every page and element of the website persuades visitors to take your desired action. These elements should include persuasive copy, calls to action and various other conversion tools such as live chat and click-2-call technology.

The other key part of converting more customers is the well known 40/40/20 marketing rule 40% Audience targeting, 40% Offer and 20% Creativity. No matter what marketing you do both online or offline you should always consider your website to be your primary marketing vehicle and design it in such a way that incorporates the 40/40/20 rule where (a) every element keeps in mind the majority of users and their varied profiles, (b) there are a variety of acquisition channels and offers, (c) the design and creativity offers a unique and personalised experience to all visitors.

Once this is done remember to measure everything about the behaviour of your visitors because if you can not measure it then you can not improve it. Testing, testing and more testing will give you the best possible results and I will talk about the importance of testing next week.